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Terms of Service

These Terms of Service govern your use of APEXA's AI consulting, implementation, and automation services. By engaging our services, you agree to these terms.

Last updated: January 1, 2026

1Service Provider

The provider of services under these Terms of Service is BusinessVia s.r.o., operating under the trade name and brand APEXA.

APEXA is a business and marketing designation of BusinessVia s.r.o. and is not a separate legal entity. The customer's contractual partner is always BusinessVia s.r.o., unless expressly stated otherwise.

All rights and obligations arising from the contractual relationship arise between the customer and BusinessVia s.r.o., regardless of whether the services are presented under the APEXA name.

2Services

APEXA provides AI consulting, implementation, and automation services including but not limited to:

  • AI Readiness Assessments and strategic roadmapping
  • AI workflow automation development (using tools such as n8n, Claude API, and custom frameworks)
  • Custom AI application development and LLM integrations
  • User training and change management support
  • Ongoing optimisation and support retainers
Specific deliverables, timelines, and pricing for each engagement are defined in the individual Statement of Work (SOW) or project proposal agreed upon prior to commencement.

3Payment Terms

Standard terms50% deposit upon agreement signing, 50% on project completion
Full Implementation40% / 30% / 30% milestone payments available for qualifying projects
CurrencyAll prices in EUR unless otherwise agreed in writing
Late paymentsInterest of 1.5% per month on outstanding balances
Refund policyNo refunds after work has commenced. Deposits are non-refundable.
Work will not commence until the deposit payment has cleared. APEXA reserves the right to pause delivery if payment milestones are not met.

4Intellectual Property

Your data & IPYou retain all rights to your data, business processes, and pre-existing intellectual property
APEXA methodologyWe retain rights to our frameworks, methodologies, and proprietary approaches
Custom deliverablesUpon receipt of full payment, you own all custom code and documentation created for your project
Open-source componentsSome components use open-source libraries subject to their respective licences (MIT, Apache, etc.)

4Warranties & Disclaimers

APEXA warrants that:

  • Services will be performed in a professional and workmanlike manner
  • Deliverables will substantially conform to agreed specifications
  • We have the right to enter into and perform this agreement
  • We will comply with applicable data protection laws

You warrant that:

  • You have the authority to enter into this agreement
  • All information provided to us is accurate and complete
  • You own or have rights to all data and materials provided to us
  • Your use of our deliverables will comply with applicable laws

Disclaimer

Except as expressly stated above, services are provided “AS IS” to the maximum extent permitted by applicable law. APEXA makes no warranties regarding uninterrupted availability or fitness for a specific purpose beyond what is defined in the SOW.

6Limitation of Liability

  • APEXA’s total liability is limited to the total fees paid under the applicable project agreement
  • We are not liable for indirect, consequential, or punitive damages
  • We are not liable for loss of profits, data, or business opportunities
  • We are not liable for delays or failures caused by factors outside our reasonable control

Exceptions

These limitations do not apply to: (a) fraud or fraudulent misrepresentation; (b) death or personal injury caused by negligence; or (c) any liability that cannot be excluded or limited under applicable Slovak or EU law.

7Confidentiality

Both parties agree to maintain the confidentiality of the other party's proprietary information disclosed during the engagement. Confidential information:

  • Must be protected with the same care used for one’s own confidential information
  • May not be disclosed to third parties without prior written consent
  • Obligations survive termination of the agreement for 3 years

Exceptions include information that is publicly known, independently developed, or required to be disclosed by law or court order.

8Termination

ConvenienceEither party may terminate with 30 days written notice
Material breach14 days written notice to cure; if uncured, immediate termination
Upon terminationClient pays for all work completed to date; APEXA delivers all work in progress
SurvivalIP, confidentiality, payment, and liability clauses survive termination

9Governing Law & Disputes

These Terms are governed by the laws of the Slovak Republic, without regard to conflict of law principles.

JurisdictionCourts in Bratislava, Slovak Republic
Dispute resolutionParties shall attempt good-faith negotiation before litigation
LanguageIn case of conflict, the English version of these Terms prevails

10Changes to Terms

APEXA may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on our website at least 30 days before taking effect. Continued use of our services after changes take effect constitutes acceptance.

11Contact

Legal enquirieslegal@apexa.ai
Phone+421-903-231-401